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Título
La capacidad de la gestión estatal en el control de los servicios de telecomunicaciones y la defensa de los derechos de los usuarios: El modelo brasileño
Autor(es)
Director(es)
Materia
Tesis y disertaciones académicas
Universidad de Salamanca (España)
Academic Dissertations
Derecho
Telecomunicaciones
Consumidores -- Protección
Clasificación UNESCO
56 Ciencias Jurídicas y Derecho
3325 Tecnología de las Telecomunicaciones
Fecha de publicación
2011
Resumen
[EN]The new study on the regulation of telecommunications services can be
understood as synonymous with the analysis of the state's capacity to control the
activities of the companies providing services of general interest through the
regulatory agencies. This state management capacity has been developed over the last
fifteen years, since the beginning of the privatization process, which allowed the
opening of telecommunications markets to competition from private companies.
The liberalization of telecommunications services in Brazil, as in the world,
meant a big change in access networks and technologies for new generation as a result
of the entry of new investments in infrastructure and services that have become
indispensable for the improvement of consumption and universalization of benefits,
primarily to facilitate the new Internet services and mobile telephony.
The need to prepare a regulatory framework in Brazil for the new market
brought serious impacts to the state with the need to create a new administrative body
which was responsible for breaking with the previous structure of public services.
Thus, the formation of the national telecommunications agency arose from the need to
develop new means of intervention on the market to ensure the development of a set of
rules that should be subject to private companies in the defense of consumer rights in
Brazil.
From the comparative analysis of the European regulatory framework can
reflect on the grounds on which the service is structured Brazilian telecommunications
and the impact of these changes in the improvement of management capacity on
government regulation and protection of social interests.
This work explains the consequences of social and economic impact of the
transformation of telecommunications services with the privatization of public
enterprises and the projection of the future of the industry because of the great
challenges that the Brazilian government continues without reaching, such as the need
to deploy the real competition from new operators and improved regulation to benefit
consumers with better quality, lower prices and higher speeds in benefits.
URI
DOI
10.14201/gredos.115590
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