An Optimized Deep ConvNet Sentiment Classification Model with Word Embedding and BiLSTM Technique

Abstract

Sentiment Classification is a key area of natural language processing research that is frequently utilized in several industries. The goal of sentiment analysis is to figure out if a product or service received a negative or positive response. Sentiment analysis is widely utilized in several commercial fields to enhance the quality of services (QoS) for goods or services by gaining a better knowledge of consumer feedback. Deep learning provides cutting-edge achievements in a variety of complex fields. The goal of the study is to propose an improved approach for evaluating and categorising sentiments into different groups. This study proposes a novel hybridised model that combines the benefits of deep learning technologies Dual LSTM (Long Short Term Memory) and CNN (Convolution Neural Network) with the word embedding technique. The performance of three distinct word embedding approaches is compared in order to choose the optimal embedding for the proposed model's implementation. In addition, attention-based BiLSTM is used in a multi-convolutional approach. Standard measures were used to verify the validity of the suggested model's performance. The results show that the proposed model has a significantly enhanced accuracy of 96.56%, which is significantly better than existing models.