Adaptive interface ecosystems in smart cities control systems

Abstract

[EN]Recently it is possible to find a lot of studies that propose the improvement of user interfaces in Smart Cities data analysis systems. In general, these proposals tend to take too much care of the representation of data, but they tend to set aside the user experience (UX). New systems try to improve the experiences citizens in Smart Cities platforms, because many of these government platforms are not user-friendly and their quality, in terms of UX, are not up to the task. To solve this problem, both in the interface design and UX, the solution proposed in this article is the application of Adaptive Interface Ecosystems (AIE), a new concept that can be applied to existing interfaces. The advantage of using AIE on developed and in operation interfaces is that it is not necessary to redesign the interface, but rather they will be adjusted (adapting over time) to each user’s own way of using and monitoring it. The AIEs give the possibility of perfecting the initial modeling of an interface, collecting and analyzing the segmented data of citizens’ interactions. The proposed model has been evaluated by expert users in a real scenario and compared with other existing software with similar features.