TY - JOUR AU - Facchini, Eduardo AU - Dias, Eduardo Mario PY - 2019 SN - 2255-2863 UR - http://hdl.handle.net/10366/143314 AB - This article aims to discuss the importance of the development of methodologies and control processes by the public power for the proper management of the urban bus system. It reflects on the idea of management control from the perspective of an... LA - eng PB - Ediciones Universidad de Salamanca (España) KW - Computación KW - Informótica KW - Computing KW - Information Technology TI - The importance of development of control processes and methods for urban bus services ER -