TY  - JOUR 
AU  - Vázquez Suárez, Luis
AU  - Mejía Vásquez, Pericles Ramón
AU  - Sánchez Gómez, Roberto
PY  - 2020
SN  - 0143-6570
UR  - http://hdl.handle.net/10366/156787
AB  - [ES] This study investigates how the organisational form (company ownership vs. franchis- ing) of individual restaurants of a large Spanish restaurant company influences their inspection scores in terms of quality, service, and cleanliness (QSC). The...
LA  - eng
PB  - John Wiley & Sons
KW  - Organisational form
KW  - Quality
KW  - Service
KW  - Cleanliness
KW  - Restaurant
KW  - Franchise chains
KW  - Quality, service, and cleanliness (QSC)
TI  - Organizational form and quality, service and cleanliness inspections scores in restaurant franchise chains: Evidence from Spain
DO  - 10.1002/mde.3096
T2  - Managerial and Decision Economics
VL  - 41
M2  - 106
ER  -