TY  - JOUR 
AU  - Pérez Arechaederra, Diana
AU  - García Ortiz, Luis
AU  - Mora Simón, Sara Pilar
PY  - 2014
UR  - http://hdl.handle.net/10366/156869
AB  - [ENG]The purpose of the study was to investigate the role of perceptions of organizational justice in the relationship between changes to improve service quality and the level of job satisfaction of health care workers. The method was to use the...
LA  - spa
KW  - Organizational justice
KW  - Quality management
KW  - EFQM
KW  - Health care workers
KW  - Job satisfaction
KW  - Fairness heuristic theory (FHT)
TI  - Perceived procedural organizational justice matters for the success of quality policies
DO  - 10.7835/jcc-berj-2014-0101
T2  - JCC: The Business and Economics Research Journal
VL  - 7
M2  - 179
ER  -