TY  - RPRT 
AU  - Hernández Maestro, Rosa María
PY  - 2024
UR  - http://hdl.handle.net/10366/160797
AB  - [EN]Online ratings constitute an element of electronic word of mouth (eWOM) that tourists consider when making their hotel booking decisions. Using a sample of negative online textual reviews of hotels, this study examines the impact of negative...
LA  - spa
A3  - Universidad de Salamanca
KW  - Negative sentiment
KW  - Review length
KW  - Ratings
KW  - Hotel quality
KW  - COVID-19 pandemic
KW  - eWOM
TI  - Effect of sentiment and length on ratings [Dataset]
DO  - 10.71636/p3ky-pe08
ER  -