TY  - JOUR 
AU  - Pérez-Arechaederra, Diana
AU  - Herrero Alonso, María Carmen
AU  - Lind, Allan
AU  - Masip Pallejá, Jaume
PY  - 2010
SN  - 0735-9683
UR  - http://hdl.handle.net/10366/159815
AB  - [EN]A content analysis of fair and unfair experiences described by
students as customers of health care services was made. The way
customers had been treated by the staff during the implementation
of procedures, along with the information exchange...
LA  - eng
KW  - Content analysis
KW  - Fairness perceptions
KW  - Health management
KW  - Health services
KW  - Justice
KW  - Patients
TI  - Exploration of Fairness in Health Services: A Qualitative Analysis
DO  - 10.1080/07359683.2010.495299
T2  - Health Marketing Quarterly
VL  - 27
M2  - 244
ER  -