TY - CHAP AU - Melo, A.J.D.V.T. AU - Hernández Maestro, Rosa María AU - Muñoz Gallego, Pablo Antonio PY - 2022 SN - 978-3-031-10799-3 SN - 978-3-031-10800-6 (e-book) UR - http://hdl.handle.net/10366/161179 AB - [EN] In successful businesses, positive reviews are growing in importance because they can influence consumers' purchasing decisions and, consequently, their performance. The authors propose that market intelligence generation associated with the... LA - eng PB - Springer KW - Market intelligence KW - Online consumer reviews KW - Management response KW - Business performance KW - Services KW - Tourism KW - Accommodation TI - Effects of market intelligence generation, online reviews, and management response on the business performance of rural accommodation establishments in France DO - 10.1007/978-3-031-10800-6_9 ER -