Tailored information dashboards: A systematic mapping of the literature

Abstract

Information dashboards are extremely useful tools to exploit knowledge. Dashboards enable users to reach insights and to identify patterns within data at-a-glance. However, dashboards present a series of characteristics and configurations that could not be optimal for every user, thus requiring the modification or variation of its features to fulfill specific user requirements. This variation process is usually referred to as customization, personalization or adaptation, depending on how this variation process is achieved. Given the great number of users and the exponential growth of data sources, tailoring an information dashboard is not a trivial task, as several solutions and configurations could arise. To analyze and understand the current state-of-the-art regarding tailored information dashboards, a systematic mapping has been performed. This mapping focus on answering questions regarding how existing dashboard solutions in the literature manage the customization, personalization and/or adaptation of its elements to produce tailored displays.