Dashboard Meta-Model for Knowledge Management in Technological Ecosystem: A Case Study in Healthcare

Abstract

Informal caregivers play an important role in healthcare systems in many countries. They have a high impact on reducing care costs related to dependent persons because their support prevents institutionalization. A technological ecosystem has been defined to support informal caregivers using psychoeducation techniques. This ecosystem should include a dashboard to support decision-making processes related to the wellbeing of patients and caregivers. A dashboard meta-model was used to obtain a concrete model for the presented context. This meta-model allows defining dashboards adapted to the users’ needs and specific data domains.