The percentage of the population aged 65 and over is increasing
during the last decades. It is one of the problems that the European health
system, and in particular the Spanish system, has to face out. This increase is
linked to the rising of dependent people, whose suffer progressive deterioration
of both their physical and mental capacities. In this context, technology plays a
key role in improving the quality of life, not only of older people but also their
caregivers. A technological ecosystem to support patients with mental illness,
their caregivers, and the connection with their relatives was developed in previous
works. This solution is prepared to evolve according to the users’ and
organization’s needs. In this sense, the present work describes the inclusion of a
new software tool, an online sales platform that promotes active ageing, seeking
that it can be used and managed by older people who may have cognitive
impairment problems. Although there are many e-commerce platforms on the
market, they not consider users with special needs. The objective has not been to
develop a software prototype from scratch, but to focus on aspects relating to
accessibility and usability to improve online stores and apply these improvements
to an existing solution, following the philosophy of Open Source software
development. This work aims to describe the definition process itself.
